Shipping Policy

Thank you for shopping with Slay.edinbraids Hair Care!

We work hard to make sure your order arrives quickly and safely. Please review the details below before placing your order.

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📦 Processing Time

All orders are processed within 3–7 business days (not including weekends or holidays).

During high-volume periods (holidays, promotions, launches), processing time may be slightly extended.

You will receive a confirmation email when your order has shipped.

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🌍 Worldwide Shipping

We proudly ship worldwide!

Shipping rates are calculated at checkout based on location, weight, and carrier.

International orders may take longer to arrive due to customs processing and local postal services.

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🚚 Order Tracking

Once your order ships, we will send you a tracking number to follow your package.

Please allow 24–48 hours for tracking updates to appear.

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📫 Lost, Stolen, or Delayed Packages

Once your order is shipped and scanned by the carrier, Slay.edinbraids is not responsible for lost, stolen, delayed, or mis-delivered packages.

For shipping issues, please contact the carrier directly using your tracking number.

We will always do our best to assist where possible.

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🛑 Incorrect Shipping Address

Please verify your shipping address before completing your order.

Slay.edinbraids is not responsible for packages sent to an incorrect address entered by the customer.

If the order has not been shipped yet, email us immediately and we will try to update it.

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🧴 Damaged Packages

If your order arrives damaged, please contact us within 72 hours of delivery and include:

A replacement or store credit may be issued after review.

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✈ International Shipping Notice

Customers are responsible for any customs fees, import taxes, duties, or tariffs charged by their country.

These fees are not included in your order total.

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💬 Questions?

We’re always here to help!

Email us at: support@slayedinbraids.com

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⭐ Our Commitment

We take pride in creating safe, effective, and high-quality children’s hair care products.

Thank you for supporting our brand and trusting us with your child’s hair journey!